Desktop, Mobile, and Email Support

This is what I do professionally. 20+ years experience.

Tech Support

  • Computers
    • Windows, macOS, Debian Linux, Chrome OS
    • Software program recommendations
    • Windows Anti-Virus and Anti-Malware (Removing viruses or ransomware and restoring from backups, user must have installation partition or recovery CD)
    • Printer installation
    • WiFi Installation, Troubleshooting, Hardware recommendations
  • Smart Devices
    • Android, iOS, iPadOS
  • Servers and SAAS (I prefer to work remotely. 10+ years experience)
    • Google Workplace installation
    • Email transfer between accounts
    • CentOS server, SPF/ DKIM/ DMARC/ PTR (5+ years experience)

Terms of Payment

  • 50% up-front non-refundable down-payment (all payments are non-refundable)
  • 50% cancellation fee if unforeseen circumstances occur or project is cancelled
  • Checks preferred, invoice sent to your email with payment details
  • Location, project length, and weather are factors for price calculation
  • Mileage
    • Up to 20-miles radius from Waxhaw, North Carolina
    • More than 20-miles, extra charge